If You Need Us, We’re Here – COVID-19 Update

Gifford Carr Covid-19 Update

The continued spread of Coronavirus (COVID-19) in Canada and around the world has understandably raised concerns for you and your families. At Gifford Carr, the well-being of our valued clients, team members and extended family is of the deepest concern to us. We want you to know that your safety will remain our top priority as this situation continues to evolve.

We are taking important steps to help you stay protected.
We continue to monitor the situation closely and are following the latest guidance from local, provincial, and federal health authorities, including the Public Health Agency of Canada, to ensure that our practices are aligned with the latest recommendations.

Connect with us your way.
We are prepared to do everything we can to ensure we are taking care of your insurance needs without interruption or noticeable differences in service levels. There are a variety of flexible ways to connect with us to ensure your insurance needs are met safely.

We are ready to serve you.
We understand your concerns during this time, so we’re taking additional steps to keep our spaces safe for you and our employees. We are closing our offices in Ottawa and Burlington to the public and will be restricting any meetings that our team may have set up.  Your Broker will be in contact to reschedule or will set up a conference call to have the meeting virtually.

Handle your Insurance Online 
We are connected, our team has the capabilities to handle business as normal, however, if you prefer to connect with us, and you shouldn’t see a change in how we do business.  Beyond getting anything from your Broker, you can also access your documents, including pink slips, via our Online Portal or Mobile App.  Please visit our website for instructions on how to download it.  www.GiffordCarr.ca

You can speak to us live.
We are committed to being here for you: most of our communication is already via email, phone or through our website. Rest assured that we are committed to providing you with the best service we can as we help all our customers navigate this unusual time.

We understand this is an uncertain time for everyone and we are here to continue to support our clients and our team, however, we may be able to do so safely.

Sincerely,

Matthew Carr