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Privacy Policy

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Our brokerage and the insurance industry have a solid track record of respecting your right to privacy and safeguarding your personal information. As a result of federal legislation, we’ve further strengthened our privacy commitment by informing you of why and how we collect, use and disclose your personal information. You can be assured that we’ll only handle your personal information in a manner that a reasonable person would consider appropriate in the circumstances.

PERSONAL INFORMATION COLLECTED

Depending on the purpose(s) for which we need to collect it, we may ask for the following personal information about you including:

  • Basic information such as your name, address, telephone and fax numbers, e-mail, address, birth
    date and marital status
  • Claims history
  • Credit and past payment records
  • Driver’s record
  • Details about your property such as the value of your home and its contents
  • Medical information such as any condition that may affect the operation of a vehicle
  • Employment information

We may obtain this information from:

  • You
  • Insurance companies
  • Other insurance brokers or agents
  • Credit organizations
  • Motor vehicle and driver licensing authorities
  • Financial institutions
  • Medical professionals

WHY DO WE COLLECT?

PERSONAL INFORMATION?

  • When you first become a client or whenever you acquire or renew a product from us, we need to collect some of your personal information. Common purposes for which we collect your personal information are to:
  • Enable us to acquire or renew an insurance policy for you
  • Assist you and assess your ongoing needs for insurance
  • Assess your need for other products, such as financial products, and to offer them to you
  • Ensure your information is accurate and up-to-date
  • Protect us both against error or fraud

WHO DO WE DISCLOSE YOUR PERSONAL INFORMATION TO?

  • For many of the purposes identified above, we will need to share your personal information with others in order to serve your needs. These other parties commonly include:
  • Insurance companies
  • Other insurance brokers or agents
  • Credit organizations
  • Professionals working with us such as adjusters or lawyers
  • Financial institutions. For example, the organization that carries your mortgage

HOW WE PROTECT YOUR PERSONAL INFORMATION.

  • In order to protect your personal information and right to privacy, we will:
  • Not collect, use or disclose your personal information for any purpose other than those that we identify to you
  • Keep your personal information only for as long as we need it to fulfill the stated purpose or as required by law
  • Maintain your personal information in as accurate, complete and up-to-date a form as possible
  • Safeguard your personal information to the best of our ability
  • Respond to any request you may make to access or correct the personal information we hold about you
  • Obtain the appropriate consent from you for the collection, use or disclosure of your personal information

PRIVACY INTERNET COMMUNICATION

As the privacy of communication over the Internet cannot be guaranteed, we do not assume any responsibility for any harm, loss, or damage that might occur by the sending of personal and confidential information.

CONSENT

In using this site, you signify your consent to our privacy policy. If you are not in agreement, please do not use the site. We reserve the right, at our discretion, to update, change, modify, add, or remove this policy from time to time, as appropriate. Should we make changes, we will publish these on the site in a timely fashion.
Please do not hesitate to contact our Privacy Officer should you have any questions.

OUR PRIVACY OFFICER MAY BE CONTACTED AS FOLLOWS:

Name of Organization: Gifford Carr Insurance Group Ltd.
Name of Privacy Officer: Matthew Carr
Address:
1980 Ogilvie Road
Ottawa, ON K1J 9L3
Telephone: 613-747-4700
Fax: 613-747-8522
Email: info@giffordcarr.ca

Upon request, an individual will be informed of the existence, use, and disclosure of his or her personal information which is under our control, and may be given access to, and challenge the accuracy and completeness of that information.

GIFFORD CARR INSURANCE GROUP

This privacy notice disclosed the privacy practices for www.giffordcarr.ca. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and which whom it may be shared
  • What choices are available to you regarding the use of your data
  • The security procedures in place to protect the misuse of your information
  • How you can correct any inaccuracies in the information

INFORMATION COLLECTION, USE AND SHARING

We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any
  • Change/correct any data we have about you
  • Have us delete any data we have about you
  • Express any concern you have about our use of your data

SECURITY

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 613-596-9101.

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