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Insurance Resources: Covid-19 FAQ

March 17, 2020
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We know that for many families and businesses it is a very uncertain and trying time but the Gifford Carr team is here to support you. COVID-19 is affecting all of us differently and we’re here to help navigate your specific situation and answer your questions.

Are you still open?
Yes, but with the health and wellness of our employees and clients at the forefront, our offices are closed to the public and our team is working remotely. We remain open and here for our clients throughout this unprecedented time.

How can I contact you?
If you are a current Gifford Carr client you can continue to contact your broker by the same means as usual or give us a call at 1.855.740.4700.

Can I still submit a claim?
Yes you can. Click here to submit a claim.

If my income is affected by COVID-19 will there be flexible payment options for my insurance?
Flexible payment options are assessed on a case-by-case basis for those who are in a vulnerable position or facing financial hardship as a result of COVID-19. Please contact your broker to see if what we can do for you.

I am now driving much less can I reduce my auto insurance coverage?
Reductions in auto premiums are assessed on a case-by-case basis for those whose driving habits have changed due to the COVID-19 pandemic. Please contact your broker to see if what we can do for you.

What happens if I get in a car accident now? Can I still get a rental and will my car be fixed?
Car accidents will be handled in the same manner as they were pre-pandemic. You will still be able to get a rental and have your car fixed. Click here to submit a claim and start the process.

Helpful links

Government of Canada – Support for Individuals

Ontario Vaccine Information & Booking

Resources for Businesses:

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        We understand that your time is valuable. Complete the form to connect with your local Gifford Carr broker to get a detailed quote. Trust us to ensure you are protected. So you can focus on what matters.