FAQ Category: Claim Support

Dealing with water damage can be stressful, but acting swiftly can help protect your home and belongings.  Start by safeguarding your property. If it’s safe to do so, turn off your main power switch right away, but avoid using any electrical switches until a professional has inspected your system.  If you have gas service, be…

Returning home to find a door or window ajar can be unsettling. The first step is to call the police immediately—don’t go inside.   If you’re ever faced with an intruder unexpectedly, your safety comes first. If you can, leave the area. If you’re unable to, stay calm and let the intruder exit. Never try to…

We understand that when something happens to your property, you want to get back to normal as quickly as possible. We’re here to help guide you through the process with care and reassurance. Step 1: Contact the right people.  If there’s been an incident like theft or vandalism, your first step should be to contact…

Step 1: Prioritize safety and seek help if needed.  If anyone is injured or there’s significant damage, call 911 immediately. Switch off your engine and avoid smoking or using flares near your vehicle. If there are injuries, serious damage, or fuel leaks, keep your car where it is and wait for help.  Step 2: Collect…